Depending on the delivery method you have chosen your delivery can vary between 2 and 5 days within the UK. 3-5 days for EU countires and upto 15 days for the rest of the world. For more information please visit our shipping policy page.

If you have waited the expected delivery time and your order has not been received please contact us at hello@sustainableplanetshop.co.uk and we will do our best to get you your order to you ASAP. Please make sure you include your order ID and contact information so we can resolve your issues promptly.

Please see our shipping and returns policy here to answer your questions and point you in the right direction to help resolve your complaint.